Your Cart
Shipping Policy
Shipping Policy
Delivery Time
Inside Dhaka: 2-3 days
Outside Dhaka: 3-5 days
Order Confirmation
Once your order is confirmed, you will receive a confirmation SMS with the details of your purchase.
Exchange Policy
If there is any issue with your order, you can exchange the item at any of our 47 outlets across the country within 15 days of receiving the product. Please ensure that the item is in its original condition, with tags intact.
Refund Policy
Monetary refunds are not available. We appreciate your understanding.
Exclusions
Please note that items purchased at a discount or during special offers are not eligible for exchange.
Thank you for shopping with Cozy! If you have any questions or need further assistance, please contact our customer service team.